Published in Journal of Industrial Engineering and Robotics, Volume 6, Number 1
Written by SCUTARU Laura-Maria
Scientific coordinators: Irina SEVERIN

The paper presents the Evaluation of process management based on the EFQM model for the company Glorious Lighting SRL from Braila. According to the scores obtained, a radar chart is made which shows that it has leadership problems. At the end it is specified that an application will be made that will improve this part in half a year, through a telephone message that reminds on the first Monday of each month, what is the flow of the process in each department and when it is a new process or a modified one, will send a notification with that information on that day.

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